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Support: Technical Support and Customer Care

Welcome to the InsightVM Technical Support page. Find answers to your questions in the searchable Help site, FAQs, and document library. InsightVM Enterprise and Express edition users can also use the contact information to the right for additional assistance.

Technical Support (Enterprise and Express Editions only)

+1 (866) 390-8113 (Toll Free in USA)

E-mail support@rapid7.com

Visit the Rapid7 Support site.

Document library

Alt Report_XML_Export_Schema_2.0.zip: Structure for the XML Export 2.0 report format

Alt Report_XML_Export_Schema.zip: Structure for the XML Export report format

Alt Report_SCAP_XML_Export_Schema.zip: Structure for the SCAP XML Export report format

API resources

Alt InsightVM API Guide: Descriptions and XML samples for all API functions

Alt Nexpose_Extended_API_XMLSchemas_v1.2.zip: Structure and validation for the extended API v1.2

Schema files are not provided for API v1.1 because APIs in this version are validated with Document Type Declarations (DTDs). You can find API v1.1 DTDs in the InsightVMAPI Guide.

Support: Technical Support and Customer Care